GENERAL INFORMATION

Learn how RepoVendor works — from registration to winning your first auction

Auction Process

What is a "Blind Auction"?+
A blind auction is a type of auction where bidders cannot see the offers of other participants. Each bidder submits their bid without knowing what others have offered, creating a fair and transparent process.
What is "Buy Now"?+
Buy Now is a feature that allows verified buyers to purchase a vehicle immediately at a fixed price, without waiting for the auction to end.
How does Buy Now work?+
Once you're a verified buyer, you can click the "Buy Now" button on any eligible listing. Your request is reviewed by our team and if approved, the vehicle is reserved for you at the listed price.
Can I come and review your inventory?+
Our inventory is managed remotely and vehicles are stored at various locations. All vehicle information, photos, and inspection reports are available online. Contact us to arrange a viewing for specific vehicles.
How can I trust you?+
RepoVendor is a licensed and insured marketplace. All vehicles come with a 6-Month Limited Warranty and 14-Day return policy. We've helped thousands of buyers find quality vehicles at competitive prices.
What is the cost of registration?+
Registration is completely free. Simply create an account, verify your identity with a government-issued ID, and start bidding.
Why are my ID details needed?+
ID verification is required to ensure the security of all transactions, prevent fraud, and comply with legal requirements for vehicle sales.

Payments & Pricing

How do I pay for the product?+
After winning, you'll receive a secure payment link by email. Pay via wire transfer, ACH, certified check, or credit/debit card. Credit card payments carry a 2.9% processing fee.
What payment methods do you accept?+
Wire transfer (preferred for purchases over $5,000), ACH bank transfer, certified check, Visa, Mastercard, and American Express.
What is the payment deadline after winning?+
Payment must be received in full within 48 hours of auction close.
Is my payment information secure?+
Yes. Card payments are processed through PCI-DSS compliant processors. We never store card numbers.

Shipping & Delivery

What is the expected delivery time after payment?+
Delivery within the continental US takes up to {{delivery_days_us}}. Canada may take up to {{delivery_days_ca}}.
How much does shipping cost?+
Delivery within {{ship_free_radius}} is free. For distances over {{ship_free_radius}}, a flat rate of {{ship_per_mile}} per mile applies.
Can I track my vehicle delivery?+
Yes. Once your vehicle is picked up, you receive a tracking link in your dashboard and by email.
Do you ship internationally?+
We ship within the continental US and to Canada. Hawaii and Alaska available with custom quotes.

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