FREQUENTLY
ASKED
QUESTIONS

A blind auction is a type of auction where bidders cannot see the offers of other participants. Each bidder submits their bid without knowing what others have offered, creating a fair and transparent process.

Buy Now is a feature that allows verified buyers to purchase a vehicle immediately at a fixed price, without waiting for the auction to end.

Once you're a verified buyer, you can click the "Buy Now" button on any eligible listing. Your request is reviewed by our team and if approved, the vehicle is reserved for you at the listed price.

Our inventory is managed remotely and vehicles are stored at various locations. All vehicle information, photos, and inspection reports are available online. Contact us to arrange a viewing for specific vehicles.

RepoVendor is a licensed and insured marketplace. All vehicles come with a 6-Month Limited Warranty and 14-Day return policy. We've helped thousands of buyers find quality vehicles at competitive prices.

Registration is completely free. Simply create an account, verify your identity with a government-issued ID, and start bidding.

ID verification is required to ensure the security of all transactions, prevent fraud, and comply with legal requirements for vehicle sales.

After winning an auction, you'll receive an email with instructions. Log into your dashboard, complete your billing details, and our team will prepare all necessary documentation including title transfer.

The highest bidder receives an email notification. You have 48 hours to complete your billing information. Our team will then prepare your invoice and vehicle documents.

No — we run blind auctions. You cannot see other participants' bids. This ensures a fair process for all bidders.

Bids are binding once placed. However, if you have concerns, contact our support team immediately. Cancellations are reviewed on a case-by-case basis.

After payment is confirmed, delivery takes a maximum of 14 days within the US and 22 days to Canada.

After winning, log into your dashboard and navigate to your order. Select your preferred payment method and follow the instructions provided.

We accept Visa, American Express, Discover, and Wire Transfer. Additional payment methods may be available — contact us for details.

Payment must be initiated within 48 hours of winning the auction. Failure to pay may result in the vehicle being relisted and your account being suspended.

Yes. All payment information is encrypted using industry-standard SSL technology. We never store your full payment details on our servers.

After payment confirmation, your vehicle will be delivered within 14 days (US) or 22 days (Canada).

We offer complimentary delivery within a 1,000-mile radius. For distances exceeding 1,000 miles, a flat rate of $0.70 per mile applies, regardless of vehicle type or size.

Vehicles are transported by licensed and insured auto transport carriers. You'll receive tracking updates throughout the delivery process via your dashboard.

Yes. Once your vehicle is shipped, you can track its location in real-time through your buyer dashboard under "Track Shipments."

All vehicles are insured during transport. If damage occurs during shipping, contact us immediately with photos. We will work with the carrier to resolve the claim.

Currently we ship within the US and Canada. For international shipping inquiries, please contact our support team directly.

We offer a 14-Day reject or refund policy. If you're not satisfied with your purchase, contact us within 14 days of taking possession and we'll arrange a return.